At Juan 789, your privacy is not an afterthought. This policy explains exactly what personal information we collect, why we collect it, how we use it, who we share it with, and how you can control it — all in line with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
These are the core data protection principles we follow — no fine print, no loopholes.
Every part of Juan 789's data handling complies with the Philippine Data Privacy Act of 2012. We are registered with the National Privacy Commission (NPC) and operate under a designated Data Protection Officer.
Juan 789 does not sell, rent, or trade your personal information to any third party for marketing, advertising, or any other commercial purpose. Your data is used only to operate and improve your Juan 789 account.
Every transaction, login, and data transfer at Juan 789 is protected by 256-bit SSL encryption — the same standard used by major Philippine banks. Your payment details and personal data are never transmitted in plain text.
You have the right to access, correct, object to, and request deletion of your personal data at Juan 789. We respond to all data rights requests within 15 business days, as required by the NPC.
Juan 789 collects only the data that is necessary to operate your account safely and legally. We do not collect information we don't need, and we don't hold it longer than we're required to under Philippine law.
In the unlikely event of a data breach affecting your personal information, Juan 789 will notify you and the National Privacy Commission within 72 hours of discovery, in accordance with NPC Circular 16-03.
Juan 789 is an online sports betting platform operated under the domain juan789.click, serving registered members located in the Philippines. In the context of this Privacy Policy, "Juan 789," "we," "us," and "our" refer to the operator of the juan789.click platform and its associated services.
We are the Data Controller for all personal information collected through the Juan 789 platform, mobile interface, and any related communications channels including email, live chat, and SMS. As Data Controller, we determine the purposes and means of processing your personal data, and we are responsible for ensuring that processing is carried out lawfully, fairly, and transparently in accordance with Republic Act No. 10173, also known as the Philippine Data Privacy Act of 2012.
Juan 789 has appointed a Data Protection Officer (DPO) who oversees all privacy-related matters and serves as the primary point of contact for member data rights requests, NPC inquiries, and data breach responses. The DPO can be reached at privacy@juan789.click.
Juan 789 collects only the personal data that is necessary to provide you with a safe, legal, and functional sports betting experience. The table below outlines the categories of data we collect and what falls under each category:
| Category | Data Collected | Required? |
|---|---|---|
| Identity | Full legal name, date of birth, gender, nationality, Philippine government ID details | Yes – for KYC |
| Contact | Email address, Philippine mobile number, residential address | Yes – account operation |
| Financial | GCash / Maya account number (mobile number), bank account details, transaction history, deposit and withdrawal records | Yes – payments |
| Account Activity | Login timestamps, IP addresses, betting history, bonus usage, VIP tier status | Yes – security & compliance |
| Technical | Device type, browser type and version, operating system, session duration, page interaction data | Yes – platform operation |
| Communications | Live chat transcripts, email correspondence, support ticket content | Where applicable |
| Responsible Gaming | Deposit limits set, self-exclusion requests, cooling-off periods, session time alerts | Where applicable |
Juan 789 does not collect sensitive personal information as defined under RA 10173 — such as health data, political opinions, or religious beliefs — beyond what is strictly required for legal compliance (e.g., responsible gaming assessments where a member has self-identified a concern).
Juan 789 collects personal data through the following channels:
Juan 789 does not collect data from social media platforms, purchase data from data brokers, or use behavioural tracking technologies beyond what is described in this policy.
Juan 789 processes your personal data for the following purposes, each grounded in a lawful basis under RA 10173:
Juan 789 does not sell your personal data. We share data only with the following categories of recipients, and only to the extent necessary:
All third parties that receive Juan 789 member data are bound by written data processing agreements that prohibit unauthorised use, require appropriate security standards, and mandate immediate notification in the event of a breach. Juan 789 remains the Data Controller throughout — our service providers act only as Data Processors under our instruction.
Juan 789 uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. Here is a clear breakdown of what we use and why:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Maintain your login session, remember bet slip contents, keep you authenticated during your visit | No – platform won't function without these |
| Functional | Remember your language preference, display settings, and odds format selection | Yes – via cookie settings |
| Analytics | Understand how members navigate the platform (page views, bounce rate, session duration) to improve Juan 789 | Yes – via cookie settings |
| Security | Detect and prevent fraudulent login attempts and suspicious account activity | No – required for account security |
Juan 789 does not use third-party advertising cookies, social media tracking pixels, or any technology designed to track your behaviour on other websites. Analytics data is anonymised and aggregated — it cannot be used to identify you individually.
You can manage cookie preferences through your browser settings at any time. Note that disabling essential cookies will prevent Juan 789 from functioning correctly, including login and bet placement. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.
Juan 789 retains personal data only for as long as it is necessary for the purpose it was collected and to comply with applicable Philippine legal and regulatory obligations. The following retention periods apply:
When retention periods expire, Juan 789 securely deletes or irreversibly anonymises the data. Deletion is performed using industry-standard secure erasure methods. Anonymised, aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and platform improvement purposes.
Juan 789 takes data security seriously. The following technical and organisational security measures protect your personal information:
The Philippine Data Privacy Act of 2012 gives you specific rights over your personal data. Juan 789 is committed to honouring all of these rights promptly and without unnecessary barriers. Here is what each right means for your Juan 789 account:
You can request a copy of the personal data Juan 789 holds about you, how it is being used, and who it has been shared with.
You can request correction of inaccurate or incomplete personal data held by Juan 789. Basic corrections (email, mobile number) can be made directly from your account dashboard.
You can request deletion of your personal data where there is no longer a lawful basis for Juan 789 to retain it. Note that legal retention obligations (e.g., 5-year AML requirement) may limit this right.
You can object to Juan 789 processing your data for direct marketing or profiling purposes at any time. Objections to marketing are actioned immediately upon receipt.
You can request a copy of your personal data in a structured, commonly used, and machine-readable format (CSV or JSON) for transfer to another service.
If you believe Juan 789 has mishandled your personal data, you can lodge a complaint with the National Privacy Commission (NPC) at privacy.gov.ph.
To exercise any of these rights, contact Juan 789's Data Protection Officer at privacy@juan789.click. Please include "Data Rights Request" in the subject line and specify which right you wish to exercise. We will acknowledge receipt within 3 business days and complete the request within 15 business days, or notify you of any legitimate reason for delay.
Juan 789 is strictly an adult platform intended for registered members aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. Age verification is a mandatory step in the Juan 789 registration and KYC process.
If we discover that personal data from a person under 21 has been collected — whether through misrepresentation at registration or any other means — that account will be immediately and permanently closed, all funds will be returned to the depositing payment method, and all associated personal data will be deleted without delay.
If you are a parent or guardian and you believe your child under 21 has registered at Juan 789, please contact us immediately at privacy@juan789.click. We will investigate and take immediate corrective action.
The Juan 789 platform may contain links to third-party websites or services — for example, links to payment provider FAQs or responsible gaming support organisations. This Privacy Policy applies only to the Juan 789 platform (juan789.click) and does not cover the privacy practices of any third-party website.
Juan 789 does not control or take responsibility for the content, privacy policies, or data handling practices of any external website. We recommend that you review the privacy policy of any third-party site you visit from a Juan 789 link before providing personal information to that site.
Juan 789 may update this Privacy Policy from time to time to reflect changes in our data practices, new features, or changes in Philippine law. When we make material changes — particularly those that affect how we use your personal data or your rights under RA 10173 — we will notify you via email or a prominent in-platform notice at least 7 days before the changes take effect.
The "Last Updated" date at the top of this policy indicates when the most recent version came into effect. We encourage you to review this page periodically. Continued use of Juan 789 after the effective date of any update constitutes acceptance of the revised Privacy Policy.
Previous versions of the Juan 789 Privacy Policy are available on request by contacting our Data Protection Officer at privacy@juan789.click.
For any privacy-related questions, data rights requests, or concerns about how Juan 789 handles your personal information, please reach out through the following channels:
For data rights requests and privacy enquiries:
privacy@juan789.clickResponse within 3 business days; request completed within 15 business days.
For account and betting queries (24/7):
support@juan789.clickAlso available via live chat in your Juan 789 account dashboard.
If you are not satisfied with Juan 789's response to a data rights request or privacy complaint, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines. For NPC contact details and complaint procedures, visit the official NPC website.
We built Juan 789's privacy framework around one principle: Filipino bettors deserve to know exactly how their information is being used. No vague terms, no data sold to unknown third parties, no surprise marketing from companies you've never heard of. Register now and join over 500,000 members who trust Juan 789 with their data and their bets.
This Privacy Policy should be read alongside our other governing documents. Together they explain how Juan 789 operates, what rules apply to your account, and how we support responsible gaming in the Philippines.