Juan 789 Terms and Conditions – Rules for Filipino Bettors

1. Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("Member," "you," "your") and Juan 789 ("we," "us," "our," "the Platform"). By accessing juan789.click, creating an account, making a deposit, claiming a bonus, or placing a bet, you confirm that you have read, understood, and accepted these Terms in full.

If you are accessing Juan 789 on behalf of another person or entity, you confirm that you have the authority to bind that person or entity to these Terms. These Terms apply to all aspects of your use of the Juan 789 platform — including all betting markets, promotions, VIP programmes, payment systems, and customer support interactions.

Juan 789 reserves the right to update these Terms at any time. Continued use of the platform after an update constitutes acceptance of the revised Terms. We will notify members of material changes via email or an in-platform notification. The date of the most recent update is displayed at the top of this page.

2. Account Registration

To use the betting features of Juan 789, you must register an account. Registration is free and open to Philippine residents who meet all eligibility criteria set out in these Terms.

Eligibility requirements to register at Juan 789:

• You must be at least 21 years of age at the time of registration.
• You must be physically located in the Philippines at the time of account use.
• You must not already hold an active or suspended Juan 789 account.
• You must not be on any self-exclusion list maintained by Juan 789 or any associated responsible gaming body.
• You must be registering for personal entertainment purposes only, not on behalf of a third party.

You are permitted to hold only one (1) account at Juan 789. Creating multiple accounts — whether using the same or different personal details — is a serious breach of these Terms and will result in all accounts being permanently suspended and any associated funds being forfeited. If you have accidentally created duplicate accounts, contact our support team at support@juan789.click immediately.

When registering, you must provide accurate, current, and complete information. This includes your full legal name, date of birth, Philippine mobile number, and a valid email address. Juan 789 reserves the right to require additional documentation to verify the accuracy of registration information at any time.

You are responsible for maintaining the confidentiality of your login credentials. Do not share your password with anyone. Juan 789 will never ask for your password via email, chat, or phone. Any activity on your account that uses correct login credentials is your responsibility, whether or not it was authorised by you.

3. Identity Verification (KYC)

Juan 789 operates in accordance with Philippine anti-money laundering laws and responsible gaming regulations. As part of this, we are required to verify the identity of all members before processing withdrawals above certain thresholds — and may request verification at any time during account operation.

Documents we may request to verify your Juan 789 account:

• A valid government-issued Philippine ID (PhilSys eID, passport, driver's licence, SSS, or UMID card)
• Proof of residential address (utility bill, bank statement, or barangay certification — dated within 90 days)
• Proof of ownership of the payment method used (screenshot of GCash account name matching registration name, or bank statement)
• A selfie holding your government ID (for enhanced verification requests)

Verification is typically completed within 24 hours of document submission. During the verification period, deposits and bets may continue, but withdrawals will be held until verification is complete. Juan 789 will never request documents via unofficial channels — all KYC requests come through your account dashboard or via support@juan789.click.

Providing false, altered, or someone else's documents is a serious criminal offence and a direct violation of these Terms. Any account found to have been verified using fraudulent documents will be permanently closed, funds will be forfeited, and the matter will be referred to the appropriate Philippine authorities.

4. Deposits and Payments

All deposits and transactions at Juan 789 are conducted in Philippine Peso (₱). No foreign currency conversion is required or applied. The following conditions apply to all deposits made at Juan 789:

• Minimum deposit amount: ₱100
• Juan 789 does not charge any deposit processing fees on its end. Third-party payment provider fees (if any) are the member's responsibility.
• Deposits must originate from a payment method registered in your own name. Third-party deposits are not permitted.
• Deposit funds are credited to your betting wallet immediately upon successful processing for GCash, Maya, and InstaPay. PESONet bank transfers may take up to one business day.
• Juan 789 reserves the right to request proof of the deposit source if unusual deposit patterns are detected.

Accepted deposit methods at Juan 789:

5. Withdrawals

Juan 789 is committed to fast, hassle-free withdrawals for verified members. The following terms apply to all withdrawal requests:

• Minimum withdrawal amount: ₱200
• Withdrawals must be made to a payment method registered in your own name — the same name on your Juan 789 account.
• GCash and Maya withdrawals for fully verified accounts are typically processed within 5 minutes of approval.
• Bank transfer withdrawals (BDO, BPI, UnionBank, InstaPay) are processed within 30 minutes to 2 hours during business hours.
• PESONet withdrawals are processed within one business day.
• Juan 789 does not charge withdrawal fees. Any charges from your payment provider are separate and not within our control.
• Withdrawals may be placed on hold pending completion of identity verification (KYC) for first-time withdrawals or accounts flagged for review.
• Withdrawal of active bonus funds is not permitted until wagering requirements are fully met.
• Juan 789 reserves the right to request additional verification before approving any withdrawal, particularly for amounts exceeding ₱50,000.

6. Bonuses and Promotions

Juan 789 offers various promotions — including welcome bonuses, reload bonuses, cashback, free bets, and VIP rewards — subject to the specific terms of each individual promotion as published on the Promotions page. The following general bonus rules apply across all Juan 789 promotions:

• Bonuses are credited to a separate bonus balance and cannot be withdrawn until the applicable wagering requirement is fully met.
• Wagering requirements at Juan 789 apply to the bonus amount only — never to the combined deposit and bonus total.
• All bets placed using bonus funds must be single or accumulator bets on qualifying markets. System bets, void bets, and cashed-out bets do not contribute to wagering requirements.
• Only one welcome bonus can be claimed per member, per lifetime.
• Juan 789 reserves the right to cancel or modify any promotion at any time with reasonable notice. Bonuses already credited and being actively wagered will not be retroactively cancelled.
• Any member found to be abusing promotions — including creating multiple accounts, using bots, or exploiting known promotion gaps — will have all bonuses forfeited and their account permanently suspended.
• Free bets are credited as non-withdrawable bonus funds. Only the net winnings from a free bet (winnings minus the free bet stake value) are converted to withdrawable cash.

Weekly cashback promotions at Juan 789 — where stated to have no wagering requirement — are credited directly as withdrawable cash. The cashback calculation covers net losses (total stakes minus total returns) over the promotional period and is credited automatically without requiring a claim.

7. Betting Rules

The following rules govern all bets placed at Juan 789, whether pre-match, in-play, or via accumulator:

• A bet is considered placed and confirmed only when you receive an explicit confirmation from the Juan 789 system — a confirmed bet reference number. Pending bets displayed during processing are not confirmed.
• Confirmed bets cannot be cancelled or amended by the member after placement, unless Juan 789 has specifically offered a cash-out option on that market.
• Juan 789 sets and manages all odds independently. We reserve the right to correct obvious pricing errors before bet confirmation. If an erroneous bet was confirmed before the error was identified, Juan 789 reserves the right to void such bets at the erroneously priced odds.
• Minimum single bet stake: ₱100. Maximum stake limits vary by sport and market and are displayed at the time of bet placement.
• In the event of a match abandonment, postponement, or cancellation, standard settlement rules apply: bets on that match are voided and stakes returned, unless the event was completed within 72 hours of the original scheduled time.
• Live / in-play bets are settled based on the official result at the end of regular playing time, unless otherwise specified in the market terms (e.g., Next Goal, Half-Time Result markets).
• Juan 789 uses official competition results from governing bodies (PBA, FIFA, MPL-PH official organisers, etc.) for settlement. In cases of dispute, the governing body's official result is final.

For sport-specific rules — including PBA quarter-by-quarter markets, MPL-PH map betting, volleyball set rules, and boxing settlement criteria — please refer to the dedicated rules sections on the relevant sport pages at Juan 789.

8. Prohibited Conduct

The following activities are strictly prohibited at Juan 789 and will result in immediate account suspension, forfeiture of all funds, and — where applicable — referral to the appropriate Philippine legal authorities:

• Multiple accounts: Opening more than one Juan 789 account, or opening an account in someone else's name.
• Identity fraud: Providing false personal information, using another person's identity documents, or misrepresenting your age.
• Bonus abuse: Exploiting promotional terms, using coordination between multiple accounts to trigger bonuses, or using automated methods to claim promotions.
• Match-fixing: Placing bets with knowledge of arranged results, or participating in any match-fixing scheme involving Juan 789 markets.
• Automated betting: Using bots, scrapers, scripts, or any automated tools to access Juan 789 markets or place bets.
• Exploitation of errors: Deliberately taking advantage of technical errors, odds mispricings, or system faults to place bets at clearly erroneous prices.
• Money laundering: Using Juan 789 to process deposits and withdrawals in a manner designed to conceal the origin of funds.
• Minors gambling: Allowing or facilitating anyone under 21 years of age to access or use your Juan 789 account.

Juan 789 actively monitors account behaviour for signs of prohibited conduct and cooperates fully with Philippine law enforcement and regulatory bodies when required.

9. Account Suspension and Closure

Juan 789 reserves the right to suspend, restrict, or permanently close any member account at our discretion, particularly in cases where:

• A breach of these Terms has been identified or is under investigation.
• The member has been identified as a minor (under 21 years of age).
• The account is linked to suspected fraudulent, money-laundering, or match-fixing activity.
• The member has requested self-exclusion under the Responsible Gaming programme.
• The account has been inactive for more than 12 consecutive months.

Where an account is suspended due to a breach of Terms, Juan 789 reserves the right to withhold and ultimately forfeit any balance in the account pending investigation. Where a suspension is resolved in the member's favour, account access and cleared funds will be reinstated.

Members may request voluntary account closure at any time by contacting Juan 789 support. Upon closure, any balance (excluding active bonus funds) will be returned to the member's registered payment method after final verification.

10. Privacy and Data Protection

Juan 789 collects and processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). The information we collect is used to operate your account, process payments, verify your identity, and comply with legal obligations.

We do not sell your personal data to third parties. Data is shared only with payment processors, identity verification providers, and regulatory bodies where required by Philippine law. All data is handled with industry-standard security measures, including 256-bit SSL encryption.

You have the right to access, correct, and request deletion of your personal data at Juan 789. To exercise these rights, contact support@juan789.click. Full details of our data practices are in the Juan 789 Privacy Policy.

11. Responsible Gaming

Juan 789 takes responsible gaming seriously. Sports betting should be an enjoyable pastime — not a source of financial stress or personal harm. We provide the following tools to help members stay in control:

• Deposit limits: Set daily, weekly, or monthly deposit caps via your account dashboard. Limits take effect immediately and can only be reduced, not increased, within a 7-day cooling-off period.
• Session time alerts: Set reminders to notify you when you've been active on Juan 789 for a specified duration.
• Cooling-off period: Take a break from betting for 24 hours, 7 days, or 30 days. During a cooling-off period, deposits and bets are blocked but withdrawals are available.
• Self-exclusion: Permanently exclude yourself from Juan 789 by contacting support. Self-exclusion is irrevocable for a minimum of 6 months. All bonuses are forfeited upon self-exclusion.

If you are concerned about your gambling habits or someone else's, visit our Responsible Gaming page for information on local Philippine support resources. Juan 789 actively supports the National Council on Problem Gambling Philippines.

12. Limitation of Liability

Juan 789 provides the platform on an "as is" and "as available" basis. While we invest significantly in platform reliability and uptime, we cannot guarantee uninterrupted access to all features at all times, particularly during scheduled maintenance or unforeseen technical disruptions.

Juan 789 is not liable for:

• Financial losses arising from betting outcomes — all bets carry inherent risk.
• Losses resulting from delays, interruptions, or errors caused by your internet connection or device.
• Losses arising from your failure to log out of an active session on a shared device.
• Indirect, consequential, or special damages arising from use of the Juan 789 platform, to the maximum extent permitted by Philippine law.

Our total liability to any member for any claim arising from use of Juan 789 is limited to the amount deposited by that member in the 30 days preceding the claim. Nothing in these Terms excludes Juan 789's liability for fraud, gross negligence, or as otherwise prohibited by Philippine law.

13. Governing Law and Jurisdiction

These Terms and Conditions, and any dispute arising from your use of Juan 789, shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Both parties submit to the exclusive jurisdiction of the courts of the Philippines for the resolution of any dispute that cannot be resolved through our internal complaints process.

Before escalating any dispute to a court, Juan 789 encourages members to contact our support team at support@juan789.click. The majority of member concerns are resolved within 48 hours through direct communication with our team.

14. Amendments to These Terms

Juan 789 reserves the right to amend these Terms at any time. When changes are made, the updated Terms will be published at this URL with a revised "Last Updated" date. For material changes that affect members' rights or obligations, Juan 789 will provide advance notice via email or in-platform notification — typically 7 days before the change takes effect.

It is your responsibility to review these Terms periodically. Continued use of Juan 789 after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with an amendment, you should close your account before the effective date and withdraw any remaining balance.

For any questions about these Terms, contact the Juan 789 support team at support@juan789.click or use the live chat feature in your account dashboard. Our 24/7 support team is happy to explain any section in plain Filipino-friendly English.